Carol’s business experience is at board level in both executive and non executive roles in a range of industries including exhibitions, retail, telecoms, government, market research and housing, where the development of potential in the people has always been her passion. For example, she designed a management development programme tailored to the exhibition industry with Aston Business School and has worked with the CBI to review European employment legislation on the employment of agency staff.

Carol’s early career was in Human Resources with the Open University, ACNielsen, House of Fraser, LloydsTSB, Orange and the NEC. Carol was the HR Director for the National Exhibition Centre, Birmingham. Carol is the Vice Chair of Minster Housing.

Carol focuses on Business Coaching and Mentoring typically at Director, Partner, or Board level across Europe and the Middle East. Her approach is based on positive psychology and is solution focused. Her coaching challenges the validity and realism of existing goals, and encourages the adoption of new and novel viewpoints, before considering the practical aspects of commitment, planning, and action. She also offers Coaching Supervision on a 1-1 basis and through facilitated Group Supervision for both internal and external coaches. 

Carol is a regular contributor to CIPD Publications including ‘Coaching at Work’ and books on Performance Management, Emotional Intelligence and Leadership. She was part of the research team that focused on human performance during the BT Global Challenge 2000/1 Round the World Yacht Race. She is an Associate Lecturer at Oxford Brookes University and is a coach /supervisor on the MA in Coaching and Mentoring Practice.

Carol visited Lebanon in May 2010 and is currently mentoring Joumana in Beirut

Carol is married to John and lives with their daughter Rebecca in Oxford.